Mercator News

From the latest aviation advancements to executive viewpoints and customer successes, we have the information you need to keep up with the best that Mercator has to offer.

Aer Lingus Selects Mercator’s RAPID Passenger Revenue Accounting Solution

Dubai and Dublin - 7 May 2015 - Mercator, a leading provider of software and technology-enabled outsourcing solutions to the global aviation industry, today announced that Aer Lingus Group plc (“Aer Lingus”), Ireland’s value carrier airline, has selected Mercator’s RAPID Passenger solution to accelerate Aer Lingus’ automation and optimization of passenger revenue accounting.

Mercator Joins Growing ALTA Affiliate Members Base

Dubai and Miami - 5 February 2015 - Mercator is the latest organization to join the Latin American and Caribbean Air Transport Association (ALTA) as an Affiliate Member, effective today. ALTA safeguards the interests of the region's industry by facilitating the development of safer, more cost-efficient and environmentally friendly air transport in the Latin America and Caribbean region.

Kishore Pallamreddy Joins Mercator as Chief Products and Technology Officer

Dubai, UAE; London, UK - 24 September 2014 - Mercator today announced that airline industry veteran Kishore Pallamreddy has joined its management team as Chief Products and Technology Officer (CPTO), taking responsibility for the development of its industry-leading products.

Warburg Pincus to Acquire Majority Stake in Mercator, the Software and Technology Solutions Business from dnata

Dubai, UAE; London, UK - 08 April 2014 - Warburg Pincus, a global private equity firm focused on growth investing, today announced that it has signed a definitive agreement with dnata, one of the world's largest air services providers, to acquire a majority stake in Mercator, a leading provider of software and technology-enabled outsourcing solutions to the global aviation industry. dnata will retain a minority stake.

Mercator’s New and Improved RAPID 3.0 to Support Biman Bangladesh Airlines’ Growth

DHAKA, BANGLADESH and DUBAI, UAE - 05 December 2013 -Mercator will now provide its market leading revenue accounting services, RAPID, to the national flag carrier of Bangladesh, Biman Bangladesh Airlines. The agreement was announced during IATAs 2nd Integrated Settlement Week, the largest annual event for the international revenue accounting community, which was held from 2-6 December in Montreal, Canada.

Mercator and United Airlines Cargo Launch One of the Largest Cargo IT Solutions

DUBAI, U.A.E., and CHICAGO, USA - 27th August 2013 - Mercator, a leader in aviation IT solutions, and United Airlines, one of the world's largest cargo carriers, have joined forces to migrate the airline's cargo logistics and revenue accounting systems to Mercator's SkyChain and RAPID Cargo solutions. It has created one of the largest cargo IT solutions in the airline industry.

Maldivian Migrates to Mercator’s Passenger Services Solutions

DUBAI, U.A.E., 4th July 2013 - Maldivian, the leading domestic carrier of the Maldives, owned and operated by Island Aviation Services Ltd, has migrated to Mercator's Airline Reservation (MARS) and Airport Control (MACS) passenger services solutions.

Mercator Wins Best Helpdesk Award 2013

DUBAI, U.A.E., 25 JUNE 2013 - Mercator and the Emirates Group's IT Customer Contact Centre has won the "Middle East's Best Helpdesk Award" of the year. For the fifth year in a row, award organisers Insights, have acknowledged the contact centre team for its excellence in delivering customer care and support.

Mercator Develops a New Customer Loyalty Mobile Application

DUBAI - 19 JUNE, 2013 - Mercator has developed a new loyalty application, enabling members of loyalty programmes to accrue and redeem points faster, whether 40,000 feet in the air or on the ground.