Mercator, which this year added the 50th customer to its user family, made a breakthrough in the previously untapped American market. ExpressJet, the Houston based airline, which provides regional services for Continental, outsourced its passenger revenue accounting to Mercator. This is a highly strategic deal, opening the way for further deals in this lucrative market.

In another breakthrough deal, Mercator won its first external customer for the SkyChain cargo solution. Swiss WorldCargo will replace its existing legacy platform with SkyChain to provide a modern, flexible solution designed to meet their needs for years to come, whilst adhering to the highest possible standards.

RAPID continued to confirm its position as the aviation industry’s revenue accounting solution of choice. Mercator achieved another landmark in its history by signing its largest ever contract with Malaysian Airlines (MAS). MAS will now outsource its passenger revenue accounting operation to Mercator, and more than 25 million of its used passenger coupons will be processed in Dubai. In an additional contract, MAS’ cargo division, MASkargo, opted for the licence version of the RAPID cargo revenue accounting solution.

Gulf Air selected Mercator’s RAPID passenger revenue accounting solution. A major installation was successfully completed for MEA in Lebanon where the Mercator team helped to launch the RAPID system on time and within budget.

Mercator started to provide Oman Air with outsourced passenger revenue accounting services, in conjunction with its partner Adventity.

Jat Airways, the national carrier of Serbia, selected multiple Mercator solutions and services.

Cyprus Airways outsourced its passenger revenue accounting operation to Mercator.

Mercator cemented its strong ties with Philippine Airlines (PAL). Already a customer for Mercator’s CRIS FFP solution, PAL signed up for RAPID passenger and cargo revenue accounting solutions.

Mercator also completed a major implementation at South African Airways. The RAPID passenger revenue accounting solution is now fully operational at the carrier, helping them to succeed in their current initiative to streamline processes, reduce costs and meet stringent auditor requirements.

Virgin Nigeria has outsourced its frequent flyer and loyalty programme to Mercator. Its FFP programme will now be run by Mercator’s specialists in Dubai.