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Patrick Naef | Divisional Senior Vice President Emirates Group IT & Head of Mercator |  | Patrick Naef is Divisional Senior Vice President IT of The Emirates Group, which is comprised of Emirates Airline, dnata and more than 50 Group subsidiaries operating across the international aviation, travel, tourism and leisure industries. | | With more than 57,000 employees and annual revenues in excess of US$15.6 billion, Patrick is responsible for providing business technology solutions and systems to support the daily global operations and future growth plans of the Group and its subsidiary companies. | | His remit also includes full accountability for Mercator, the commercial facing arm of Emirates Group IT. New technologies developed by Mercator are marketed and sold to airlines across the world; with more than 100 airlines currently using Mercator's products to manage their passenger and cargo operations. | | Born and educated in Switzerland, Patrick has more than 20 years of experience in senior management gained from the information technology, banking, finance and insurance services industries. | | Before joining Emirates, he held the position of Chief Information Officer and Executive Vice President of Swissair. Prior to this, Patrick was Chief Technology Officer of the Swissair Group and founding member of its internet travel portal, beyoo.com. | | Other positions held include Group Chief Information Officer of SIG Group, a global industry manufacturing group headquartered in Switzerland and various roles with Bank Julius Bar, Zurich Financial Services and Hewlett-Packard. | | Patrick holds an Executive MBA in Business Engineering; and a Masters of Computer Science from the Swiss Institute of Technology in Zurich, Switzerland.
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Duncan Alexander | Vice President, Mercator | | Duncan Alexander is Vice President of Mercator, the market-facing arm of Emirates Group Information Technology. Duncan is responsible for leading global sales and marketing, his remit includes ensuring Mercator's technologies support the effective and efficient passenger and cargo operations of more than 120 full service carriers and low cost airlines across the world. | | With more than 20-years' experience in the international travel industry, Duncan has held senior management positions with category leading brands. Prior to joining Mercator, Duncan was Managing Director of Official Airline Guides (OAG) Data with OAG Worldwide, Chief Executive Officer of Aerospan, Vice President E-business at SITA and Director of Sales and Marketing Europe for Galileo International. He has also held the positions as a Management Consultant with PriceWaterhouseCoopers and Logica. | | Born in the United Kingdom, Duncan graduated from King's College London, University of London with a degree in Geography. | |
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Neetan Chopra | Vice President Strategy & Architecture, Emirates Group IT | | Neetan Chopra joined the Emirates Group in 1995 and has been responsible for providing IT services and solutions to a wide variety of business units across Operations, Commercial & Planning, Destination and Leisure Management, Dnata Agencies and Group Services. | | Neetan was appointed Vice President for IT Strategy and Architecture in November 2006. He is currently responsible for ensuring that work undertaken by IT follows a well defined architecture, internationally recognised quality processes and information security policies. He also looks after satisfying the IT needs of Emirates Group IT. | | Before joining Emirates, Neetan worked as a management consultant with Accenture (then Andersen Consulting). He worked on a number of consulting assignments across various industries in areas such as strategic IT planning, methodology implementations, package and custom system implementations and IT organisation design. | | Neetan was born in Delhi, India and holds Masters degrees in Computer Applications (MCA) and Business Administration (MBA).
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Cheryl Lynch | Vice President Strategic Sourcing & Development
Emirates Group Information Technology | | Cheryl Lynch is Vice President Strategic Sourcing & Development for the Information Technology department of The Emirates Group. Employing more than 57,000 people and generating revenues in excess of US$15.6 billion, the group comprises of Emirates Airline, dnata and more than 50 subsidiary companies operating across the international aviation, travel, tourism and leisure industrie | | As a member of the senior executive and leading a team of more than 1,500 employees, Cheryl is responsible for ensuring that strategic sourcing delivers maximum value creation and drives competitive advantage for IT and its role in supporting the growth plans of the enterprise world-wide. | | Cheryl has more than 22 years' of experience in business and IT management across the financial services and aviation industries. | | Prior to joining Emirates Group, she held senior positions with Worldspan, now Travelport; and Abbey National Bank, which was later renamed Santander. | | Born and educated in the United Kingdom, Cheryl holds a Masters in Business Administration (MBA) from the University of Bradford. | |
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Fayyaz Alam | Vice President Production, Emirates Group IT | | Fayyaz Alam manages the IT Infrastructure for the Emirates Group, which includes the data centres, servers, networks and end user devices. Fayyaz and his team are responsible for provision of a cost effective, fit for purpose, scalable, stable and secure IT infrastructure which caters to the current and future needs of the Emirates Group. | | Prior to this role Fayyaz managed the IT strategy and business solution development for Engineering, Flight Operations, Service Delivery and Network Operations. In previous roles with Emirates Group, Fayyaz headed IT for Commercial, Planning and Revenue Accounting functions and has been with the Emirates Group since November 1991. Before joining Emirates Group, Fayyaz worked as a systems analyst and developer for National Computers in Pakistan.
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