Mercator's Sales & Market Development team is responsible for presenting the company and its products and services to the global aviation industry, and acts as the first point of contact between Mercator and its prospects and customers. The team has a specialist understanding and appreciation not only of the customer's needs, but also of the solutions Mercator has to meet those needs. Sales and Account Management
Dedicated to providing the highest levels of service and support, Mercator’s Sales and Account Managers are committed to be pro-active, responsive, transparent and open to all customer suggestions and expectations, ensuring that everyone who chooses Mercator solutions derives the maximum possible benefit. Three regionally focused teams promote solutions in the following product areas:  | Financial Solutions |  | Cargo and Logistics Solutions |  | Passenger and Airport Solutions |  | Hospitality Solutions |  | Process Outsourcing Solution |  | CRM & Loyalty Solutions |
Communications
The Mercator communications team is responsible for all Mercator branding, promotional and communication activities. They also organise the annual Customer Forum events, and support Mercator's presence in conferences and exhibitions worldwide. |