Chameleon, the cargo ground handling and warehouse management solution, is transforming the way the air cargo business works. It takes care of the entire management and monitoring of cargo consignments, from the moment a shipment is delivered to the airline or its ground handler, through to the end of the supply chain. The solution harnesses the very latest technology to streamline cargo operations and to improve service standards throughout the cargo business. It fully supports all levels of ground-handling mechanisation and processes, from manual operations to fully automated warehousing. Supply chain management is dramatically improved, and all the activities associated with cargo ground handling are monitored and controlled more effectively. Chameleon uses the most accurate and powerful management information systems, allowing you to offer an unrivalled service, enhancing the reputation of your hub. Customers will enjoy improved transparency and traceability of shipments, faster shipment delivery, reduced incidences of error, and acceptance of shipments closer to flight departure times
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| | | Business Benefits | | Constantly monitors all processes to ensure maximum performance | | Enhances productivity and service levels through the use of automated workflow | | Lowers communication costs by facilitating paperless internal processes | | Reduces IT costs and efforts due to a parameter-driven design | | Allows fast, cost-effective modifications to processes, which in turn enable users to react quickly to changes in market forces and business initiatives | | Allows flexible messaging between key process operators through the use of mobile computers and Radio Data Frequency, resulting in interactive flow control and piece level scanning for fewer errors | | Real time performance monitoring allows cargo operators to proactively manage and rectify service level failures within each of the different warehouse environments |  | Allows acceptance of cargo closer to flight departure times which means you can maximise revenue as you can book additional shipments | | Adapts to deployment in a multi-terminal cargo operation regardless of the level of mechanisation or performance of the existing system | | Operates in a multi-warehouse/multi-location environment and allows the tracking of shipment movements between facilities | | Makes the best use of space in the warehouse | | Supports the time-defined product offerings of airline and cargo handling agents |
| | | Key Features | Chameleon has a modular architecture which has been designed for maximum flexibility. Core modules can either be implemented individually or as a fully integrated system, depending on the complexity of your cargo operation. | | | Export cargo acceptance module | Manages all activities associated with the acceptance of cargo and the generation of the relevant documentation. Reserves air waybill numbers from stock for the shipper or agent handling the cargo | | Produces the appropriate despatch documentation and checks against any related blacklistings | | Produces charges slips upon request, which detail all the costs payable by the shipper | | Recognises various payment methods, and accepts more than one payment method for a single shipment | | Prints air waybills in the IATA standard format on receipt of correct payment | | Allows air waybills to be put on hold, and released, as necessary, and maintains a full audit trail | | Cancels air waybills in the event of non-payment or if the shipper requests the return of their consignment |
| | | Export flight handling module | Manages the ground handling activities associated with export flight handling, including the retrieval of cargo from the warehouse, ULD and pallet build and eventual loading on to the aircraft. Generates lying lists and load plans | | Supports flight build-up preparation by showing the status of flight load plans, and by assigning plans to ground handling staff as necessary | | Generates freight flight manifest (FFMs) messages automatically, and dispatches them to all participating airlines | | Produces load statements in order to accurately calculate the load balance of the aircraft | | Maintains a full audit trail of offloaded shipments, and informs all relevant departments | | Closes the flight after departure, finalises all paperwork and sends a departure status message to the host airline |
| | | Import flight handling module | Delivers a comprehensive 24/7 import cargo service. Accepts FFM messages electronically, validates and decodes them and populates import databases | | Automatically identifies priority shipments, part shipments and transit ULDs | | Automatically accepts and decodes freight waybill (FWB) messages, and creates AWB records | | Compares breakdown documents with the flight manifests and the warehouse upon completion of flight breakdown, and identifies discrepancies. Reports are then generated and distributed to the freight tracking department and the warehouse |
| | | Import cargo delivery module | Automatically flags consignments that are ready for collection | | Displays the consignee name and contact number to staff, and issues reminder messages until the consignee is reached. Alternatively the system can automatically dispatch fax or email notifications at pre-determined intervals | | Maintains audit trails of contact attempts and generates irregularity reports (IRPs) for shipments which remain undelivered | | Produces charges slips upon request which detail all the costs payable by the consignee | | Recognises various payment methods, and accepts more than one method for a single shipment | | Produces delivery orders and transmits to customs, if required |
| | | Warehousing module | The solution’s warehouse functionality is parameter configurable and can be easily adapted to suit any warehouse environment and operating practices. Landside receiving. Accepts all export shipment details electronically, by document scanning, manually, or a combination of these | | Airside receiving. Scans ULDs and dollies and registers the received cargo. The relevant warehouse is displayed to facilitate freight forwarding. Ramp control can also be informed as to where units should be dispatched | | Cargo breakdown. Manages the breakdown of flights and individual ULDs, with tasks assigned to available staff | | Storage and retrieval. Manages these activities through the use of hand-held terminals, which are in constant two-way communication with Chameleon | | Build up. Communicates build-up transactions to staff through the use of hand-held terminals. These offer pre-flight manifests, capture planned air waybills and generates a queue to ease build-up for the flight. Storage space for built-up units are automatically assigned. Full records are maintained of which ULDs contain which AWBs | | Fully manages import cargo delivery, with every aspect of the process being recorded in audit trails | | Contingency. Operates in a completely manual environment in the event of an extended Radio Frequency (RF) outage |
| | | Quality management
Chameleon ensures the maintenance of the highest quality standards. Functionality enables thorough tracing procedures, straightforward customer management and a comprehensive range of quality assurance reports. | | | Back office accounting
Back office accounting processes include financial controls, reporting, invoicing and collection, credit control document processing, stock control and fraud prevention measures. | | | Internal services
Internal service processes allow the maintenance of flight schedules, AWB number monitoring, AWB blacklisting, printer assignment and the blocking and releasing of AWBs by customs. | | |
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