SkyChain is a fully integrated air cargo management solution which frees cargo airlines from the restrictive ties of traditional legacy-based systems. The solution comprehensively manages every aspect of an air cargo business, from sales and reservations, pricing, capacity management and cargo operations, through to shipment handling, tracking and tracing, and supply chain management. Information is converted into a powerful asset, with all available data fully utilised to maximise performance, raise service quality and optimise resources. Decision making becomes proactive and slick. SkyChain will transform the way you do business. Traditionally manual tasks become efficient automated processes; lowered costs combined with heightened productivity benefits your bottom line. And your customers will also notice the difference, enjoying a greatly enhanced service.
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| Increases productivity and efficiency through streamlined processes | | Boosts profitability through the optimisation of available capacity | | Enhances customer service | | Delivers high quality information by reducing the reliance on manual data entry | | Eliminates data redundancy through the single entry of data into the system | | Improves access to information throughout airline networks | | Responds quickly to changing business needs through its highly flexible design |  | Generates valuable management reports on every aspect of cargo operations. Reports can be customised to best suit the needs of your airline | | Seamlessly integrates with other airline systems. New technology can be introduced quickly and cost effectively | | Streamlines communications within your cargo operation and along the entire air cargo supply chain |
| | | Key Features | | SkyChain’s functionality is split into three primary areas. These are sales and reservations, transportation and shipment handling. | | | Sales and reservations: Sales management | Sets tonnage and revenue targets for stations and customers | | Demand forecasting | | Sales planning | | Performance monitoring |
| Reservations, capacity control and capacity management | Allows flight capacity segmentation and control by stations, customers, customer groups, products and codeshare agreements | | Permits space reservation by stations, customers and customer groups | | Performs online checks for special cargo, embargo, load-ability and connection time deviances | | Supports operational disruptions and flight monitoring | | Supports space availability and reservations via messaging and e-channels | | Interfaces to passenger systems to determine gains for cargo capacity | | Analyses and generates reports on pre and post flight revenue/yield/load factor |
| | | Rating, pricing and other charges | Performs automatic rating based on shipment details | | Maintains tariff rates and charges for various document types | | Maintains special prorate agreements and codeshare agreements | | Supports ad-hoc rate management | | Maintains BUP tariff rates and charges (pivot, over pivot, over flow) | | Supports multiple modes of payment and multiple currencies | | Delivers price quotations via messaging and e-channels |
| | | Air waybill (AWB) stock control | Manages and controls bulk-store stock at the airline office and other locations | | Performs stock blocking and blacklisting | | Automatically reorders AWB stock | | Stock status update |
| | | Route selector | Sets preferred routes for origin/destination pairs | | Dynamically builds routes directly from flight schedules based on defined rules, type of cargo and service class | | Maintains connection time data for stations | | Searches for route availability based on various criteria | | Creates bookings directly from the route availability displays | | Provides route availability via messaging and e-channels |
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| | | Transportation: |
Schedules management | Creates, modifies, deletes and reinstates seasonal and operational schedules | | Automatically splits schedules on user action | | Supports schedule maintenance through automatic processing of SSM/ASM/MVT messages | | Bursts schedule into flights | | Supports loading of OAL schedules from OAG interface | | Provides schedule information via messaging and e-channels |
| | | Flight handling | Prepares flight releases | | Prepares multiple versions of a load plan | | Assigns shipments/part-shipments to different ULDs/flights | | Pre-manifests/manifests shipments onto a flight | | Prepares flight build-up, breakdown and UWS | | Finalises and departs all shipments on a flight | | Performs flight re-accommodation and reconciliation | | Arrives shipments from a flight | | Generates arrival and transfer manifests | | Interfaces with departure control systems |
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| Shipment handling: |
Ground handling/cargo terminal management |
(a) Outbound cargo | Carries out embargo and regulatory compliance checks during shipment acceptance | | Air waybill documentation | | Generates IATA 606 compliant bar-coded labels | | Supports transmission of FBL messages | | Handles multiple modes of payment, even for the same shipment | | Generates and sends FSU messages | | |
| (b) Inbound cargo | Inbound flight and document handling | | Flight finalisation | | Notifies consignees through various modes including e-mail, SMS or fax | | Supports electronic proof of delivery | | |
| Special cargo handling | Maintains IATA rules for acceptance, handling and carriage of special goods | | Displays warning and error messages when set rules are overridden | | Automatically generates NOTOC during manifesting | | |
| Shipment tracking and discrepancy handling | Identifies and records discrepancies at the point of occurrence and provides users with a discrepancy list for action | | Facilitates monitoring of discrepancy resolution procedure | | Maintains a log of discrepancies against shipment records | | |
| | Other supporting functionality |
Shipment tracking | Captures shipment data either electronically or manually | | Conducts AWB audits to ensure high quality shipment data | | Generates/sends AWB correction details and prints CCAs on demand | | Maintains AWB history at AWB-level or part-level, and displays history using various filters | | Allows the submission of AWB information (FWB) via messaging and e-channels | | |
| Shipment management | Creates and tracks operational milestones as per Cargo 2000 standards | | Records key events in the shipment lifecycle | | Maintains extensive shipment information archives | | Notifies shipment status to customer community through e-mail, SMS or fax | | Tracks and updates shipment status via messaging and e-channels | | |
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