| A unique and patented business process
By combining the technology of Micros Fidelio (myFidelio.net) and Mercator a unique and patented business process is developed that allows Tour Operators and DMCs to transact directly into the CRS/PMSs of properties, thereby reducing confirmation on allocated rooms from up to 48 hours to internet speed. This frees up hotels to then effectively manage the request for non-allocated rooms by agents who have based their requests on real-time availability displayed through DaeX.
A technical definition
DaeX makes use of Micros Fidelio's Opera Web service to enable wholesalers/DMCs to book their allocated rooms with hotels directly within their property management system. This was achieved using Microsoft technologies like Microsoft.Net framework, Microsoft SQL server and Microsoft Windows 2003 Operating Sytstem. Using the same framework a web service was also created to allow direct integration between an agents back office system and DaeX.
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Benefits of DaeX See also: Hotel benefits, Tour Operator Benefits - Real-time availability across its channels
- Cost effective
- Reduces operational expenses
- Utilises your existing hotel PMS technology
- Greater alignment between Sales and Revenue Management
- Real-time dialogue with Tour Operators
- Automation of labour intensive processes
- Extensive dynamic reporting on bookings (HIMS)
- Helps to channel manage your contracted allocations
Free Web Service
DaeX web service enables a hotel to have a web based booking engine linking directly to its PMS from its web site. This reduces costs both in web development and manual processing of room bookings. From a travel trade perspective the web service can interface to a tour operating system allowing the automation of faxes and emails to be sent directly to the hotel CRS or PMS, and a confirmed booking reference to be sent back at internet speed.
Single environment for managing collateral
A key challenge in the hospitality industry today is the management of hotel information so that it remains current, accurate and consistent with corporate branding standards. DaeX's unique Hotel Information Management System (HIMS) comes free with the system allowing the hotel to develop a consistent message on the property's branding, products and services that can be represented at a destination marketing level and where ever the property is represented on the world-wide web.
HIMS allows the dissemination of product information via an online service to other web sites and intranets. Hotels can now benefit from a single point of upload and the capability of distributing the information via the internet quickly and efficiently.
A simple business model
DaeX has been developed so that all participants involved in the booking of hotel inventory benefit.
- For Hotels we have developed a simple fixed cost transaction model which is lower than GDS rates and sales distribution agents.
- For Tour Operators, DMCs and Corporates the facility is zero cost.
Allocations
DaeX can now help you channel manage your allocations so that you can maximise on revenues. You can now manage your tentative and confirmed bookings automatically.
The DaeX business model View the online DaeX business model (opens new browser window) and find out how DaeX can support your business.
Top Benefits to Hotels Connecting Hoteliers, Tour Operators and Corporates:
DaeX web service enables a hotel to have a web based booking engine linking directly to its PMS from its web site. This reduces costs both in web development and manual processing of room bookings. From a travel trade perspective the web service can interface to a tour operating system allowing the automation of faxes and emails to be sent directly to the hotel CRS or PMS, and a confirmed booking reference to be sent back at internet speed.
Increasing a Hotel's capacity to book whilst reducing cost:
No longer will hotel reservation offices and contact centres be delayed in providing confirmation by e-mail or fax. With DaeX linking directly into the property management system 24hrs x 7days, DaeX will process and confirm booking before, during and after normal working hours.
Providing real-time availability at a destination:
DaeX leverages of the world's leading hotel reservation technology provided by Micros Fidelio. With its patented configuration DaeX will provided the user, at internet speed, a list of available contracted allotments and free sale rates during any given time period at a destination.
Dynamic information of a Hotel's property, products and services:
DaeX provides a hotel a unique web based Hotel Information Management System (HIMS) where all information about the property's products, services and policies can be managed dynamically. This allows the information to be distributed via a web service thereby reducing costs on managing collateral.
Powerful reporting to aid strategic decision making:
DaeX provides dynamic reporting and invoicing for either a single property or group of properties. This information provides the Hotel chain or property strategic trends analysis and information on performance of both properties and tour operators from which commercial decisions can be made quickly.
Utilises existing familiar PMS technology:
Daex can connect to the majority of proprietary property management systems (PMS) whether it is Micros Fidelio, HIS, Protel etc. the configuration is simple and requires no downtime.
Only suppliers that are authorised by the hotel can view the rates:
Now you call the shots. With reservation technology you can close and open your rates to any supplier you nominate. You decide!
Top Benefits to Tour Operators Instant access to contracted and free sale rates at a destination:
DaeX leverages of the world's leading hotel reservation technology provided by Micros Fidelio. With its patented configuration DaeX will provided the user, at internet speed.
Providing real-time access for trade partners 24 x 7 x 365:
No longer will tour operators and DMCs have to wait for local opening hours at a destination to book and confirm hotel inventory. By using DaeX through an integrated mode or simply through the web site (www.daex.biz) users will be able to access, book and get confirmation of real time inventory at internet speed.
Reduced costs and duplication of information:
DaeX reduces the administration and costs of managing contracted inventory. This is achieved through the use of block codes being the key link into the hotel system , thereby reducing cost and duplication of uploading rates by a Tour Operator to their own user system.
Accurate and real time confirmation enhancing customer service:
Due to the architecture and configuration of DaeX, Tour Operators and DMCs will be able to provide instant confirmation to their customers based on the customer's preferred travel itinerary at a specific destination. This enhanced service is supported by dynamic reporting on transactions with properties throughout a destination.
Utilises existing familiar PMS technology Only suppliers that are authorised by the hotel can view the rates Top |
