Making Cargo Talk: How Interactive Air Cargo Improves the Supply Chain
Air cargo needs to become easier, smarter, and faster for the future. The 2017 Global Shipper Survey found air cargo customers have an average satisfaction score of 7 out of 10. This isn’t bad, but it was exactly the same in 2015. It’s time to take the next step forward and start doing more for customers to strengthen the air cargo value proposition.